Email: dragonflycounselling2024@gmail.com Phone/Message: 07564693803

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    • Home
    • About Me
    • FAQ
    • Contact
    • Fees and Cancellation
    • Policies and Procedures
    • Useful Links
  • Home
  • About Me
  • FAQ
  • Contact
  • Fees and Cancellation
  • Policies and Procedures
  • Useful Links

Fees and Cancellation Policy

Fees

Payment is due at the time of session. This can be done via cash during the session or online via Bank Transfer. (Sort Code: 11-05-17, Account Number: 16313867. Please put your initials as the reference).  

Cancellation Policy

  

Any appointment cancelled with less than 24 hours notice will incur full charge; this is to cover the cost of room hire and other related charges. If an appointment is cancelled with more than 24 hours notice, then it will incur 50% of the charge. 

If for any reason, I am unable to attend the session due to sickness or an emergency event, I will give you as much notice as possible. In these situations, payment will be waived or else an alternative session will be arranged, where possible.

I will always try to give advance notice of any personal appointments or holidays where I will be unavailable. 

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